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Common QuestionsHow do I download an older version of Open Fitness?We are up to version 2.0 of Open Fitness, but you can still download version 1.3 here:
I lost my key, and now I cannot unlock the free trial. What is my key? Your key is available through Share-It. You can log into your Share-It account and get your key by going to www.shareit.com, choosing 'Customer Service', and then clicking the Login button. I'm using Mac OS X 10.3.9, why do I get an error when I try to run Open Fitness? On OS X 10.3.9, Apple has acknowledged that there is a problem that can affect all Java applications (which includes Open Fitness). For most users, upgrading to OS X 10.4 fixes the problem. More information about this problem is available on the Apple website. How many users can be tracked in Open Fitness? It depends on your license. If you purchased the Standard Edition of Open Fitness, you can track up to 5 users with Open Fitness. If you purchased the Professional Edition, you can track as many users as you want. The 30 day free trial will allow you to enter up to 5 users. I have two computers. Can I buy one license and put Open Fitness on both computers? If you are the only person using that copy of Open Fitness, or if it's only for personal use (yourself or your family), one license allows you to install on all of your computers. If you are using Open Fitness in a commercial or public setting where more than one person will use the installation (a fitness center or school, for instance), you'll need to purchase one license per computer or a site license. Can I add new exercises, or am I stuck with whatever exercises Open Fitness came with? You can easily add new exercises to Open Fitness. If you are in Cardio Journal, just click the New Exercise button as you're adding a workout. If you are in Weightlifting Journal, click the New... button on the Sets/Reps window as you're selecting an exercise. Initially, the new exercise may appear at the bottom of the exercise list. Next time you need to choose the exercise, it should be sorted appropriately in the list. Why do the charts show the wrong weight amounts for resistance exercises? By default, Open Fitness displays charts based on Estimated One-Rep Max, which allows you to see strength gains if you use the same amount of weight, but more reps. You can change Open Fitness to chart actual weight amounts using the Options menu in Progress Journal. How do I backup all of my Open Fitness information?
I just bought a new computer. How do I get Open Fitness and all of my data onto the new computer?
I ordered the CDROM, but have not yet received it. Where is it? Please allow 1-2 weeks for you CD to arrive. Even though you ordered a CD, you should be able to use the software instantly. When you placed your order, you received a key that would permanently unlock the free 30 day trial version, which is exactly the same software you'll receive on the CD. To start using the software now, just download the free trial, install it, and unlock it with your key. |
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